GoodsTag’s IoT Platform (SaaS) & Services 

The four major components of GoodsTag’s Smart Product Service Platform (SPSP) give you everything you need to set up your smart products ecosystem. Get access to our entire software suite or select individual modules that fit your use case – B2B or B2C. Get in touch to find out more.

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Smart IDs & Tags.

The Serialization module is one the main modules of the platform. It allows you to implement and manage the global imprint and encoding process on a highly secure and distributed level. GoodsTag supports all serialization standards and connects any individual product ID, regardless of the technology (RFID, NFC, etc.), to a unique web address — our digital reference ID (DRI).

UNIQUE IDs & SMART LABELS

The Serialization module is one the main modules of the platform. It allows you to implement and manage the global imprint and encoding process on a highly secure and distributed level. GoodsTag supports all serialization standards and connects any individual product ID, regardless of the technology (RFID, NFC, etc.), to a unique web address — our digital reference ID (DRI).

Our Service: the unique ID is printed and / or encoded on the label or package of each product during the production process. We can conform to GS1 or similar standards and you an use optical and/or electronic labels (QR, Hologram, NFC, RFID, etc.) for your smart products. We refer to these labels as smart product tags. To create these, we are able to work with your existing manufacturers, whose systems and printers connect easily to our SPSP; or you can opt to print your labels through us and our world-class partner network.

The GoodsTag platform allows the serialization of any number of unique identities, regardless of which type of smart labels you use. Our platform also has the ability to import identities from third-party systems via the API.

Encode, imprint, or import unique ID’s and create smart product tags globally with GoodsTag’s SPSP:

  • Choose optical and/or electronic labels for your smart products (QR, Print, Hologram, NFC, RFID, etc.) that conform to GS1 standards or similar
  • Import unique ID’s per order (e.g. from ERP systems)
  • Produce serialized labels via external devices (e.g. UHF/NFC printer, RFID encoder or digital printing systems)
  • Generate identities via scripts (e.g. EPC serialization)
  • Integrate GoodsTag’s SPSP with your existing manufacturer processes
  • Benefit from GoodsTag’s on demand encoding and imprinting solution through its world-class partner network

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Platform Manager.

The Platform Manager is the nerve center of GoodsTag’s Smart Product Service Platform. It offers real time insight and control across the entire global product value chain. Set up your IoT ecosystem, and run and monitor the processes and omnichannel services that you and your partners need — from initial encoding to the end customer experience.

PLATFORM MANAGER

The GoodsTag Platform Manager is the centralized, cloud-based control center for your digital product lifecycle. Encode and print any kind of smart labels on your products and packaging. Control and manage your tagged products worldwide with unique IDs. Define and manage roles and permissions for your entire whole IoT ecosystem, and configure data access and analytics. Manage all your RFID devices across production, logistics, or sales locations. Deploy contextualized customer experiences, both pre- and post-sale, and receive real time insights on product activity from the macro to micro level.

Orchestrate and analyze your IoT ecosystem in all aspects of your product life cycles:

  • ID encoding- and label print management (RFID-UHF, RFID-NFC, QR-Code etc.)
  • Device management
  • Product event and location management
  • Smart services and platform management
  • KPI management on product activity across the entire platform
  • Extensive integration of third party systems and best in class partners via APIs

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Consumer Web-/App.

Create authentic brand experiences and engage customers with the customizable GoodsTag Consumer Web-App or integrate our services into your existing app. Provide state-of-the-art brand security and personalized services – worldwide, direct, and in real time.

CONSUMER APP

Connect to customers directly via their smartphone, and enable completely new ways to delight, inform, and reassure. Provide failsafe brand authentication for your products — worldwide, and in real time. Support purchase decisions at point-of-sale with contextualized supplementary product information, personalized discounts, prizes, and recommendations. Enable instant product registration, warranty, insurance and membership programs. Simplify refills, repairs, and recycling. And discover new possibilities for upselling and marketing.

The GoodsTag Consumer App is available as a browser-based or native app, stand-alone or integrated into your existing brand app architecture.

Consumer App smart product services include:

  • Global product authentication
  • Interactive information about components, ingredients, sources, and usage
  • Product registration for warranty, insurance, and customer services
  • Product-based access to incentives, programs, and events
  • Recommendations and sharing
  • Reordering, refilling, repairing, and recycling

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Business App.

With the white-label GoodsTag Business App, your managers, partners, and retailers get total real time insight into the entire product value chain of every product interaction that is digitally recorded. Comprehensive management and control options allow you to incentivize professionals, empower collaboration, and simplify success.

BUSINESS APP

It’s all about availability and timing. With the GoodsTag Business App, you can empower your partners from shop floor to point-of-sale by giving them precise visibility of single products — when and wherever they need it. The Business App manages both RFID devices and product tags — organized by a business-specific set of roles. In logistics, you can automate stock-taking, manage inventory, or opt for permanent inventory management. Digital product tags reduce shrinkage and theft, and increase accountability due to pinpoint product tracking. Empower sales floor staff with up-to-date contextual information, and provide retailers with clear data and performance goals – right down to item level, every step of the way.

Empower your employees, partners, and retailers with RFID-device management and smart product services:

  • Personalized access to platform and RFID devices via WIFI and 5G
  • Easy inventory management
  • Track and trace management
  • Theft protection and product checkout/in support
  • Product-based customer communication via messages and alerts
  • Personalized KPI reports
  • Easy customization and integration with other systems

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Developer Services.

Set up your smart product ecosystem quickly and easily with GoodsTAG’s comprehensive set of interconnected SaaS modules, standardized APIs, and developer tools for customization and management of third-party connections. Design your own labels, integrate your ERP and shop systems, and benefit from GoodsTag’s expert team and partner network to help you digitize your products.

DEVELOPER SERVICES

GoodsTAG’s SPSP offers a comprehensive set of interconnected SaaS modules, standardized APIs, and developer tools for customization and management of third-party connections. Customize, design, and develop your own smart product services with GoodsTag’s expert help and its extensive partner network. Integrate ERP and shop systems, floorplans, label designs, product-specific trainings and customer support systems. GoodsTag’s Developer and Design Services help you create and scale new smart product services for the IoT ecosystem that your business needs.

Customize, integrate, develop, and design new Smart Product Services:

  • Design labels
  • Visualize locations and planograms
  • Integrate digital content and connect interactive services
  • Design device events, metrics & reports
  • Get access to SDKs, prototyping kits, and API support
  • Receive training, certification, and developer support

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Consulting.

On the road to a smart product future you need a team of professionals that can assist you every step of the way. Whether for B2B or B2C, we have built customised solutions for enterprise customers across a variety of industries and our Smart Product Services Platform is used by major global brands today. Our main goal? Making sure our customers are satisfied. Contact us and learn how we can help your business.

CONSULTING

Get the advice and technology you need to set up your smarts products ecosystem. Smart products range from FMCG to luxury products to pharmaceuticals to virtual products. We help customers by showing how smart products can benefit their business and eliminate the pain points that are hindering the growth of their business. Our team works agile and we are technology- and solution-agnostic. Customers also benefit from our international partner network. After an initial call and/or meeting, we prepare an agenda and make an offer for a one day kick-off workshop. We will discuss with you the benefits of our Smart Product Services Platform (SPSP) and go through a variety of relevant use cases. We will also prepare a potential roadmap including an estimate of the required resources to set up, manage, and analyse your smart products ecosystem. In particular, we will:

  • show how to set up, manage, and analyse your smart products ecosystem quickly
  • give you an overview of the technical capabilities of our SaaS-platform
  • go through your entire product life cycle and discuss pain points
  • discuss a variety of use cases and show possible solutions
  • walk through direct mobile marketing opportunities that will have an immediate impact on your ROI
  • create a roadmap including an estimate of the required resources

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GoodsTag’s IoT Platform & Services.

We make the integration as simple as possible with our GoodsTag API.
Please contact us for more details.

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